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We want you to understand the terms that apply to your purchase before you buy. Because iThrive Collective offers several different types of products and services, refund and return eligibility varies by purchase type.

Books

Books purchased directly from iThrive Collective are generally nonreturnable and nonrefundable, except when an item arrives damaged, defective, or incorrect, or where otherwise required by law.

Books purchased through Amazon, Barnes & Noble, another bookseller, or any other third-party retailer are subject to that retailer's return and refund policies.

Collective Circles

Single Circle Bookings

Single Circle bookings may be canceled or rescheduled up to 24 hours before the scheduled start time. Eligible cancellations may be credited toward another available Collective Circle.

Cancellations made less than 24 hours before the scheduled start time and missed sessions are nonrefundable and cannot be transferred to a future Circle.

Weekly Circle Membership

Weekly Circle Memberships automatically renew at the price and frequency disclosed at checkout until canceled.

Each weekly membership period includes one Collective Circle. Unused sessions do not roll over and are not refundable or transferable.

You may cancel your membership to prevent future renewals. Cancellation does not provide a refund for a membership payment that has already been processed.

If iThrive Collective Cancels a Circle

If iThrive Collective cancels a scheduled Circle, you will not lose the session you purchased. Depending on the circumstances, you will be offered the opportunity to reschedule, receive an account credit, or receive a refund for the affected Circle.

Events, Workshops and Programs

Cancellation and refund terms for events, workshops, courses, or other programs may vary and will be disclosed at registration when different from this policy.

Unless otherwise stated, cancellations made at least 24 hours before a scheduled live event may be eligible for rescheduling or account credit. Missed sessions and late cancellations are generally nonrefundable.

Digital Products

Digital products, including downloadable resources, eBooks, audio content, digital courses, and other materials made available immediately after purchase, are generally nonrefundable once access or delivery has been provided, except where required by law.

If you experience a technical problem accessing a digital purchase, please contact us so we can help resolve the issue.

Physical Products

Eligible unused, unworn, and undamaged physical products may be returned within 14 days of receipt, subject to any product-specific or fulfillment-provider requirements disclosed at purchase.

To request a return, contact us before sending an item back so we can provide the correct return instructions and return address.

Unless an item was received damaged, defective, or incorrect, customers are responsible for return shipping costs.

Approved refunds will be issued after the returned merchandise has been received and accepted.

Third-Party Purchases

Products or services purchased through third-party retailers, platforms, marketplaces, or providers are subject to the applicable third party's return, cancellation, and refund policies.

Contact Us

For questions about a return, cancellation, credit, or refund, contact:

iThrive Collective LLC
info@ithrivecompany.com